Here is a list of questions people have asked, and answers given. These are taken from the Need help? Got Advice? forum.
- 1 Help downloading files
- 2 Questions regarding volunteering
- 3 Help with the Forum
- 4 Help with the Catalog
- 5 Help with Audacity
Help downloading files
Q: Archive.org is blocked/times out, and I can't access the files.
A: Many of our files are also hosted by Gutenberg.org. You might also want to try accessing the files through a proxy.
Questions regarding volunteering
Can volunteering be credited?
Q: I must complete a certain number of hours of community service for school or by court appointment. Will time be credited if I volunteer for LibriVox?
A: It depends. You should contact the coordinator of the school program or ask the court what criteria the organization you're volunteering for must fulfil. It is possible that you may only do community service for registered non-profit organizations. LibriVox is not officially registered, so it has no legal status. Also, we cannot know how many hours you have put into your volunteering work, as there is no way for us to keep track of it, and the time spent per recording varies greatly from person to person. Finally, we are all volunteers, dotted all over the world, and therefore are not able sign if any such paperwork is required.
However, there is evidence of minimum time spent via your catalogue page, which will list every project you've participated in, and the sections you worked on. Clicking through to each project will give a time count per section -- but only for the length of the file itself; there's no way to account for time spent in setting up, editing, proof-listening or any other non-speaking part of the process. We hope this can count towards your credit!
Help with the Forum
Forum topics not being marked as read
Q: When browsing into a topic, then going back to the forum via navigation links (not the BACK button), the topic is still being marked "Unread".
A: Try deleting your cookies and see if it helps. (Answer provided by RuthieG in this thread.)
Log on problems
Q: After entering my correct user name and password to log on, these appear to be accepted. However, I find that I am not logged on when the main forum screen opens.
A: Delete your Librivox cookies, close and then restart your browser. (Screenshots of this process in Firefox by RuthieG in this post.)
Posts not showing up
Q: When posting in the forum, the post's contents aren't showing up; a blank post gets posted, but clicking "Edit" shows that the text is there.
A: Make sure there is no broken BBCode, especially with links. If you post a link surrounded with [url] tags, like so: [url]httpLinkToSomeplace [/url], make sure that the link isn't broken, and that there are no spaces in the link, or remove the space before the [/url] tag. You could also remove the [url] tags altogether, as just posting a link will make it show up as active, even without the [url] tags.
Help with the Catalog
Changing Catalog info
Q: I want to change my catalog Name/URL.
A: You may do so by asking any Admin. Please note that the changes cannot be made retroactive, which means that information in pages already catalogued will stay the same (due to static pages), and the changes will only show up on pages catalogued after the change has been made.
Help with Audacity
Problem selecting wave
Q: When I try to select part of the audio, I can only select in blocks of 1 seconds; I can't select anything under 1 second.
A: Make sure to uncheck the Snap to box at the bottom of the Audacity window.
Problem with sampling rate
Q: My track has the wrong sampling rate, and when I try to change it, my voice sounds funny.
A: The rate should be 44100Hz. Use the drop-down menu at the bottom right corner of the Audacity window ("Project Rate (Hz)") to change the sampling rate. It shouldn't affect how your voice sounds.